Power Washing and Roof Cleaning Forum

Philip McCullough · RIP

Business practices for discounts?

Bryan P · Approved Exterior Cleaner

I have started offering discounts for multiple services. They save more by buying more. Roof cleaning, no discount. House wash no discount. Roof & House 15% off. Roof, house, driveway and gutter cleaning 20% off. That way I still price with my square foot price so there's a concrete value rather than me just saying "I can do it for...." They know a roof cleaning is worth $xx per square foot, but they get a discount if they order more.

I also have some $25 gift cards (real printed cards with my logo, etc.) I can offer in a situation like yours.

And I love those "We've got a pressure washer and cleaned up as high as we could..." calls. (not really. They don't like it when I tell them I can't clean the top half of their house for half price.)

Aqua Boy · Veteran Member

Multiple Service Discounts are a nice way to increase sales and offer a price break incentive.
I agree Bryan - "the I can do it for" ???? Is a road we don't travel down in my opinion- sounds like your opening the talk for price negotiations. Just my thoughts..
We have not used gift cards, but considering it.

Philip we have customers try to capitalize on all the discounts possible.

Example:
Mr. Jones I want to earn your business, but don't sell our service on price alone...

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BlueRidge · Approved Exterior Cleaner

We do pretty much the same as Bryan. It starts at 10, 15 end ends at 20. Churches get 30%. The ones who ask, I explain we are making one trip and all the pricing has a trip charge figured in. I have never had someone ask for more of a discount once they get the one offered for their job.

Oh the one dirty side and the up high jobs! I almost always turn the dirty side into a complete house wash and won't clean it unless it's the entire house. I never get the high stuff they can't reach because the price is the same as a house wash.

Philip McCullough · RIP

Thanks Guys!

Brett, he is paying full price on house wash and the rest of the services...I didn't put the per sq ft charges on this estimate, just price for each service he wanted.

I'm gonna look at multiple service discounts, but my price point may have to increase to cover them....lol

Thanks again guys!

Poppa Roof · Member

Bryan,

I offer a similar type deal. I'll do a multi service or I'll call it a book it now discount. Either of them is tied to the customer having to do something, buy more or commit to doing it now. I've been told I can use the discount as a deduction, we'll see.

DirtyRoofcom · Approved Exterior Cleaner

I have literally had people ask for discounts and best price. then when it came time to pay they say "whats the best you can do"

Philip McCullough · RIP

DirtyRoofcom wrote:
I have literally had people ask for discounts and best price. then when it came time to pay they say "whats the best you can do"

I haven't had that happen yet....When/If it does I'm sure it wont be a good thing.

What did you tell them? Did you cut them a break?

PowerShine Property Services · Veteran Member

This is my 1st full season back doing pressure washing, roof cleaning exc. I put out flyers for a discounted driveway clean in specific neighborhoods. This was my way of getting new customers. Depending on the neighborhood they were 69.00 to 89.00 one time driveway clean. They take me 45 min to an hour to clean usually. Many times this past year I have had customers say to me "well, you are doing my driveway for $69 why is it $150-$175 to clean my screen enclosure and lanai". I kindly have to explain to them I was offering a discounted driveway clean in an attenpt to gain more customers. Not all customers are like this but some are. Or I like the " you did that persons for this price why is mine more" meanwile the job is twice the size.

-- Edited by PowerShine Property Services on Tuesday 7th of March 2017 10:08:15 AM

Bryan P · Approved Exterior Cleaner

Then there's the guy in the million dollar house who you've already given 15% to that asks you to "sharpen your pencil" :-/

Art O · Approved Exterior Cleaner

When they asked me if I can do better I say "No That's my Price" I don't give a price so I can Drop it!

Fred W · Guru

Bryan P wrote:
Then there's the guy in the million dollar house who you've already given 15% to that asks you to "sharpen your pencil" :-/

I think I've had that said to me maybe 4 or five times in my full business life and my reply has always been the same.......I use a pen.

Philip McCullough · RIP

Baton Rouge Roof Cleaner wrote:
Bryan P wrote:
Then there's the guy in the million dollar house who you've already given 15% to that asks you to "sharpen your pencil" :-/
I think I've had that said to me maybe 4 or five times in my full business life and my reply has always been the same.......I use a pen.

Hahaha! I'll have to remember this one!

Philip McCullough · RIP

Art O wrote:
When they asked me if I can do better I say "No That's my Price" I don't give a price so I can Drop it!

I'm with you Art!

Bryan P · Approved Exterior Cleaner

Baton Rouge Roof Cleaner wrote:
Bryan P wrote:
Then there's the guy in the million dollar house who you've already given 15% to that asks you to "sharpen your pencil" :-/
I think I've had that said to me maybe 4 or five times in my full business life and my reply has always been the same.......I use a pen.

:) Right! haha.

tjteed · Approved Exterior Cleaner

I like when I am asked if that is your best price or do you have whatever discount. It means they want to buy. A good response is Are you able to make a decision now, or what did you have in mind. You can offer options that are good for both of you. gift card if they refer a neighbor, If you can schedule on a certain day, if they leave a referal , if they put yard sign up etc...