I know this happens and I'm sure it has happened to me in the past but I actually found this out througg an email.  I'm not mad or upset but at least have the balls to call me and ask my prices. There is a good thing that happened out of it and it was a talk with my son and it went like this!! I told Zack that maybe they will now raise there prices and they will now learn how to charge good money for the type of service we provide.

I'm not going to lie, but when I first started out I would have my family and friends that I first did work for call my competitors for quotes. I did this because I thought that if I called them they would have just laughed and said figure it out. I didn't want to be the low baller in town. I think I have figured out my area now and believe my pricing is fair and competitive in my market. I land about 80%-85% of my quotes. Once my customer agrees to my price and has had other quotes, I ask them if they wouldn't mind sharing with me the other quotes they received. I tell them it will not effect what we have already agreed on and I also ask them why they went with me. Most of the time they agree and I learn that I am sometimes lower and sometimes higher than the others. They also tell me the reason why are things like my professionalism, appearance (if I go there for the quote), prompt return of a phone call or email, and taking the time to explain my cleaning process. It is this type of information I like to know to better myself and stay competitive.