Power Washing and Roof Cleaning Forum

Left you a voicemail!

Would love to have the SoftWash Systems network help you with your overflow Ted.

AC

Roof Cleaning Virginia wrote:

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Had a great chat with Mike / Gutterdog. The area of MD that I'm looking for help in is north of the District - Montgomery County etc. Mike services PG County and areas to the south and west.

Heard from another company privately, and may have the cedar work covered. Just sent him the first lead. I think it will work out well for cedar.

AC - good to hear from you and thanks for the offer. I've been in talks with the last real competitor in my direct area, and we may work something out given a little more time (which would greatly broaden our reach). I'll be in Florida for some of the winter months - perhaps we could meet for lunch or dinner and talk business?

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 Would be awesome to bury the hatchet and develop a mutually beneficial relationship :)

AC

Michael Hickey wrote:

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Off Topic, Ted I have just had a quick look at your website. It is very very good in my opinion. I love the way you deal with Q&A and the gorilla is great. Very informative website for potential customers and comes across warm and friendly.

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Thank you for the kind words.  There are still many, many things that I'd like to do to it if I ever have any time.

Re the end of season surge, I had a homeowner pull me from a job site to give her a quote on a few things at her house a few doors down. As she agreed to our proposal she said to me 'I see your trucks everywhere'. That was nice to hear, but better yet was her taking the 46th spot on our waiting list for roof cleaning! Life is good, unless you're our competition

-- Edited by Roof Cleaning Virginia on Friday 24th of October 2014 07:16:30 PM

I run into the problem all the time, trying to send referrals out to others. Ray Wilkinson and I have great relationship and trade leads all the time, but sometimes his schedule gets full. Right now we're booking into the third week of November, slim customers just can't wait that long!

Its frustrating to try and find quality contractors to send business to!

-- Edited by SprayWash on Friday 24th of October 2014 07:28:57 PM

It seems I can find folks that will take the leads, but none reciprocate.

Ray - you've captured my interest on the commercial business.  I may look in to it over the winter.  We'll be headed through your neck of the woods in the motor home sometime in December.  Maybe we could meet up for lunch.  On me of course.

Commercial is the hardest easy thing you'll ever do. May take you a year or so to build the relationship, but once you're in... You're in! Only bad part is we spoil our customers. It's not uncommon for us to get at. 5-10k joc from a préexisting customer when want us to start in two days. My mind set it to make them happy ... Way too much marketing time and $$$ has gone into relationship to let them down... Which lead to me working a lot of double and triple shifts. Still, I'd rather do that then let my competition get at foothold.

Great example.. I've got FMs right now that havea 5k limit on their p-card. Let's say building is a 8k project, they allow me to circumvent system and submit two 4k invoices over a 90 day period. I'm not bid out, I don't have to compete! The initial payment covers all costs... The final payment is all profit .

From you if love the right way to run multiple crews. Scheduling is still such s pain for us! If you've got the time , park it in our yard for a day or two and we can got out on the river or even play a little golf .

Ray....what is "Hook" cleaning.....LOL....:}

 12 roofs on deck for today alone, nearly 40 more in the backlog.  Closing out 2014 with a bang!!!

  I don't know if I'm bragging or complaining - I'm ready for a break.  

Diamond roof Cleaning wrote:

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Ted are you doing all 12 with just one truck?

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That was the game plan Mike, but we fell short of getting them all done due to making a chlorine run, 2 people wanted their houses washed, ran out of gas on the pressure washer (arg!!) and a whole bunch of up-sells      (We did over 1k in up sells alone)

Now the fine print.  These houses are all on the same street.  We hardly have to move the truck and have virtually no travel tiime.  We've done 10 in one day in the same community, but it was during the longer days of summer and we hadn't discovered the up-sell at that time.

We do have a second rig, but I don't have a crew for it right now.

 

 

 

Ray, if you are setting up the school please let us know early on the dates. Personally I would love to spend a couple of days learning from you. Softwasapoolooza is a great event and I hope to go to another one sometime, so is the UAMCC event in Houston

Thanks Ray - I think LOL.

Roof Cleaning Virginia wrote:

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9 roof cleanings completed today, along with one house wash and one repair of sorts. All within a total of 8 hours. And an operating margin of 89%!!! Tomorrow will be on par and Wednesday; well, we'll hit it out of the park. I am SO thankful for this unique industry of ours. And to think that just over 5 years ago, I was a corporate goon slavin' away for the man LOL.

We hit a triple in a TH community - three consecutive THs almong other things!

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 That's awesome Ted. I am very happy for you and look forward to when my business hits that level.