Power Washing and Roof Cleaning Forum

BlueRidge · Approved Exterior Cleaner

Schedule, Invoice, Dispatch

Ed Thompson · Approved Exterior Cleaner

Brett, for scheduling and dispatch I have created a board on Google Drive. i have used many other programs but this works great for me. You can add in depth description to each call that will display when you scroll over each box. It's hard to explain everything but I really like it. It's not really a customer database though. I use something separate for that. This is strictly schedule and dispatch.

BlueRidge · Approved Exterior Cleaner

Ed Thompson wrote:
Brett, for scheduling and dispatch I have created a board on Google Drive. i have used many other programs but this works great for me. You can add in depth description to each call that will display when you scroll over each box. It's hard to explain everything but I really like it. It's not really a customer database though. I use something separate for that. This is strictly schedule and dispatch.

Thanks Ed. I'll look into Google Drive. This is the first I have head of it.

Eric Schnaible · Approved Exterior Cleaner

I have been struggling with the same issue Bruce. Still haven't found anything I'm willing to dedicate the time or investment to yet.

Art O · Approved Exterior Cleaner

If any of you guys get a email like this don't open it

The title is Ed has sent you a file. Not sure how they got my email, but it must have started from here or the inside of sparklit. What makes this confusing is this post is OntheSide. This is one reason we check every new member before We let them in. We are always under attack from these spammers.

Google Drive

Ed used Google drive to share Secured File with you securely!

View|Download files

scan011. pdf
scan012. pdf

BlueRidge · Approved Exterior Cleaner

Art O wrote:
If any of you guys get a email like this don't open it

The title is Ed has sent you a file. Not sure how they got my email, but it must have started from here or the inside of sparklit. What makes this confusing is this post is OntheSide. This is one reason we check every new member before We let them in. We are always under attack from these spammers.

Google Drive

Ed used Google drive to share Secured File with you securely!

View|Download files

scan011. pdf
scan012. pdf

Thanks for the heads up Art!

Ed Thompson · Approved Exterior Cleaner

It's because I was phished on my gmail and I fell for it. I got an email from a school with a .edu email. I thought it was pictures for a bid. I thought it was legit. It took me to a Google Drive page and I had to enter my password to read the docs. Google then disabled my account and I had to create a new password, by that time it was too late.

I felt kind of stupid after the fact. I should have known better. Google traced it to someone in Nigeria that downloaded everything in my gmail. If you've ever exchanged email with me chances are you will get an email like the one art is talking about.

Ed Thompson · Approved Exterior Cleaner

Anyone I have ever exchanged personal email with will probably get this. I doubt it has anything to do with this forum. Its coincidental that I posted a screen shot of my Google dispatch. I believe Art and i have exchanged personal email before which is why he got it. I know Mike D got it, a few friends of mine and some relatives. They really put the hex on me.

Fred W · Guru

I got one but it said it was from Mike Wedge in Hawaii.....I called him and he told me he had received one as well.
Thanks ED.......:}

SprayWash · Approved Exterior Cleaner

You know if I was a scammer, I would have a very plausible excuse already cooked up also… Just Saying....

Brandon Vaughn · Approved Exterior Cleaner

Lol Ray biggrin

Doug Rucker · Vender

BlueRidge wrote:
I gave a few programs for scheduling and customer database. The one I am using now is House Call Pro and as with the first one, it is lacking and can be daunting at times. Is there one that anyone has found that works without getting a PhD in understanding the computer wiz kinds way of putting things together? House Call Pro, though good for the most part needs some simple fixes but they are slow at making any changes.

-- Edited by BlueRidge on Thursday 5th of November 2015 07:28:53 AM

We have been using HCP for about 4-5 months now. When we first started I was same as you, didn't like it, and seemed very hard to navigate...but we stuck with it and love it...in fact my crews and office manager (Laura) sort of made me stick with it cause they like it so much..so I kind of took the attitude that if I'm only one against maybe I should work with it a little more. Now I have Laura put everything in there for me...all my apps estimates, etc....I love that with one click my customers get a text message telling them we are on way, they when we are finished they get a text we are done...I love the fact that with their built in GPS (Via the App) that I can see where my guys are...if I need too.

There have been many issues that we have had, mainly with QB but they have always answered our questions immediately and fixed what could when they could immediately, and in fact even contact us out of the blue asking us for more questions and ways to improve it. Brett I'll be happy to get with you and them if I can help you in any way. After trying out many of these we really are liking it....we haven't even got into the marketing aspects with email and post card campaigns they offer yet. Hope to do that soon. Anyways, let me know if I can help you in any way.