Power Washing and Roof Cleaning Forum

mikepas · Exterior Cleaner

Customer want to know about the chemicals.

BlueRidge · Approved Exterior Cleaner

There is a bunch of stuff in training section. http://nationalsoftwashalliance.activeboard.com/t61677020/epa-document-on-sh/

mikepas · Exterior Cleaner

Thanks Brett, I think that would be to much for the customer, i don't want to alarm them.

Doug Rucker · Vender

Ive never handed them a a MSDS but I do always explain what we use, why we use, and any possible ramifications from using it.

Art O · Approved Exterior Cleaner

As Chris Tucker always told us "Dilution is the secret to the solution"

mikepas · Exterior Cleaner

Doug, Im your customer give me the pitch? What? Why? What if (the negatives) ?

Thanks Mike

Jeff Wible · Approved Exterior Cleaner

To the customer: "Do you want your damn roof cleaned or not?" "You called me,.I didn't call you" We follow the guidelines set by the industry,..does that suffice?

Ha,Ha,..I actually say these things,. but not in the context shown here.

EDIT: I should mention,.I don't get questioned very often!!

Jeff

-- Edited by Jeff Wible on Tuesday 26th of July 2016 06:07:56 PM

BlueRidge · Approved Exterior Cleaner

I am honest with what we use although I do not use the word bleach. For almost all of the commercial work, the EPA document has worked very well. I do not think it's too much for anyone to read. They have two choices, a clean house what our mix or a somewhat clean house that will be dirty again in 6 - 9 months after the guy with the big box store PW washes it.

TigerWash · Member

Art O wrote:
As Chris Tucker always told us "Dilution is the secret to the solution"

I love that! Stress the dilution, use terms like "eco-friendly detergents," and NEVER use the word bleach.