Power Washing and Roof Cleaning Forum

BREC Crews · Approver Exterior Cleaner

A Little Something Extra

Admin · Head Quarters

Nice Work!

Jeff Wible · Approved Exterior Cleaner

Heck,.If I would charge for all of the free stuff I do for people,..I'd be rich!! Seriously though,...I do it probably more than I should,..sheds,..sidewalks, mailboxes, propane tanks etc,...

Jeff

Maverick Contracting · Approved Exterior Cleaner

Had a good customer who we service his beach house every year.

A few years ago he was gonna trash all his weathered lounge ware and replace it with $30,000 of new furniture.

I told him we will restore it for $5,000.

Well it took myself and a helper 5 hours to PW and restain.

this is how it came out! $1k an hr? he was pleased.

Saved him $25k for another five years prob.

Jeff Wible · Approved Exterior Cleaner

Nice work Maverick! Gotta' love those high rate jobs! Especially when you feel good knowing both parties are happy. That looks like Teak,..I've cleaned that stuff a few times,..always seems to need sealed to bring out the real beauty. I've only ever used Teak Oil on them,.because it seemed the "right" thing to do. What did you use?

Jeff

Maverick Contracting · Approved Exterior Cleaner

Did the decks and walkways which was abt 6,000sq/ft using Messmers UV PLUS specifically made for extremely dense hardwoods. Used it on the teak furniture as well.

The property is over $15mil so we do abt 3 months a year of maintenance. Price is relative and like you I do a sh1t load of freebies.
They don't want to be bothered by inconveniences when they come out to enjoy the summer weekends.

-- Edited by Maverick Contracting on Sunday 20th of February 2022 01:16:04 PM

Admin · Head Quarters

High end customers are the best, They don't mind pay. But they want good work and no aggravation.

Jeff Wible · Approved Exterior Cleaner

You're right about the aggravation thing Art,..I have several customers who don't even want a price before the work,...and almost like they get "aggravated",.when I try to give them one, Ha, Ha,..I just prefer to give a cost first,..but I have learned by now who's who and what they want.

Jeff

Maverick Contracting · Approved Exterior Cleaner

The customers I find "aggravating" are the lower end customers that nitpick about everything trying to squeeze every penny and want freebie after freebie and call daily saying they're not satisfied with the results even though you tell them wait till the next good rainstorm or killed a Bush that was already dead and you pointed it out before you started!
I find low end customers bitch WAY more. lol

Jeff Wible · Approved Exterior Cleaner

Maverick Contracting wrote:
The customers I find "aggravating" are the lower end customers that nitpick about everything trying to squeeze every penny and want freebie after freebie and call daily saying they're not satisfied with the results even though you tell them wait till the next good rainstorm or killed a Bush that was already dead and you pointed it out before you started!
I find low end customers bitch WAY more. lol

And someone once said:"The customer is always right",...Yea right,..I'd say that old saying originally came right from the mouth of a customer somewhere along the way.

Jeff